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FAQ
Please note that sales and coupon codes do not apply to restricted items.

Before ordering, please read through ourΒ Terms of Service Agreement. In doing so, you consent and agree to the terms and conditions noted within. Please note that prices on Stag Shop Online are in Canadian dollars and do not necessarily reflect what is priced or what is in stock in our retail stores.

Paypal


Any orders placed with an eCheck through a PayPal account will take 6-8 business days to be processed. Any PayPal orders over $150.00 with an unconfirmed address will not be shipped out until the address has been verified and confirmed with PayPal.

Ordering By Phone


If you prefer to order by phone, please follow these steps:
1. Create a list of the items you wish to purchase and include the following details:

  • Product Name
  • Product Number
  • Price
  • Size/Colour (if applicable)
  • Quantity

2. Contact our toll-free phone number (1-888-310-1325) between 9 AM and 5 PM (ET), Monday – Friday (excluding holidays) and place your order with a sales representative.

Sales Tax


Taxes will be automatically added to your order total and indicated separately from your information. Tax rates will be applied based on your province or state. For US orders, any import duties or additional taxes will be the purchaser’s responsibility.

Shipping


Please visit ourΒ Shipping Terms and ConditionsΒ section for information on shipping privacy, charges, delivery times and shipping methods.

Privacy Guarantee


Your personal information and password are safe. We use the latest encryption technologies, rigorous password protections, and limit the number of employees who have access to your information to protect your privacy. For more information, please visit our Privacy Policy section.

Price Match Guarantee


Stag Shop lives up to the basic commitment to save you, our valued customers, as much money as possible. For this reason, our promise on pricing is simple: we guarantee to provide our high-quality products and services at the best valued prices. We compare prices with several competitors across the web in order to offer you the best pricing available. We can keep this promise with our Online Price Match Guarantee.Β Click Here To Submit A Price Match

Gift Cards


At this time gift cards purchased online must be redeemd online. Gift cards for store use can be purchased and redeemed at all brick and mortar stores.